Account Executive

We are looking for a motivated and detail-oriented Project Account Executive to join our team. The ideal candidate will be responsible for monitoring and progressing client projects, raising client queries with the team and keeping the client up to speed on the progress of ongoing projects (ensuring goals and deadlines are met within the projects department).

Additionally, this role will serve as the primary point of contact so communication is key for our clients through phone, email, and in-person meetings.

The successful candidate will be motivated, considerate, and comfortable working with both clients and members of the team.

Key Responsibilities:

  • Communicating with clients and team members on a daily basis, this will be via phone, email and within meetings (in person and via zoom).
  • Updating project management software, making sure the team has the required files / information for the project and also updating the client on the project progress regularly.
  • Creating ad-hoc tickets via Jira as work comes in.
  • Creating projects on our web-based time tracking tool (e.g. Harvest).
  • Arranging meetings with clients / department diary management
  • Setting up meeting rooms before client meetings / creating meeting agendas.
  • Communicating regularly to the team and management.
  • Exporting timesheets and raising monthly invoicing reports to our accounts team.
  • Supplying e-documents for clients e.g. work quotations, on boarding documents, proposals etc.
  • Be able to work in a timely manner
  • Keen to learn and self-develop

Skills / Requirements:

  • Organisation skills Ability to manage multiple tasks, set priorities, produce project timelines with the team and meet deadlines.
  • Time Management

Efficiently managing time and resources to meet project milestones.

  • Communication skills

Strong verbal and written communication skills for effective collaboration with team members and clients (via phone, email and in person (meetings) / zoom calls).

  • Technical Skills

Proficiency in project management software (e.g. Asana, Jira etc) to be updated on a daily basis.Familiarity with office software (e.g. Microsoft office suite, Google workspace).Exporting timesheets and raising monthly invoicing reports to our accounts team.

  • Problem-Solving Skills

Ability to identify issues, develop solutions, and implement corrective actions.

  • Attention to Detail

Ensuring accuracy and thoroughness in project documentation and execution.

Benefits

  • Casual dress
  • Company events
  • Company pension
  • Gym membership
  • A week off over the Christmas period.
  • Pizza Friday (last Friday of the month)
  • Summer & Christmas Socials

Please include a cover letter.

1-2 Years in a similar, office-based role.

Work remotely: No

Work Location: Office based. Southend-on-sea

Job Types: Full-time, Permanent

Schedule: Monday to Friday (9am-5pm)

Pay: £20,000.00-£24,000.00 per year

Education:

A-Level or equivalent (preferred)

Application deadline: 05/07/2024

Apply for this role

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